Perfect The Mix

Privacy Policy

This policy explains what personal information Perfect The Mix collects, how we use it, and your rights over it. Perfect The Mix is a service operated by Perfect The Mix Ltd (company number 17210837), whose registered office is at 97 Bush Hill Road, London, N21 2DJ, United Kingdom, and which is the data controller responsible for your information. You can reach us about privacy at info@perfectthemix.com.

Information we collect

  • Details you give us: your name, email address and any contact details, and the information you enter when booking or getting in touch.
  • Your music: the audio files, project files and notes you upload for a Track Assessment or production.
  • Booking and payment information: what you booked, when, and the amount paid. Card payments are handled by our payment providers, Stripe and PayPal — we do not store your full card details.
  • Technical information: basic data your browser sends when you use our website (such as IP address and pages viewed), used to keep the site working and secure.

How we use your information

  • To provide the services you book — including passing your name, contact details and uploaded files to the producer working on your track.
  • To take payment and keep records for accounting and tax.
  • To contact you about your booking, feedback and finished files.
  • To handle any questions, complaints or disputes.
  • To meet our legal obligations.

Legal bases

We process your information to perform our contract with you (providing the services), to comply with legal obligations (such as tax records), and for our legitimate interests in running and securing the business. Where required, we rely on your consent, which you can withdraw at any time.

Who we share it with

  • Producers, so they can carry out your booked service.
  • Service providers who help us operate — including Stripe and PayPal (payments) and Google (file storage via Google Drive, and video calls via Zoom for mentoring).
  • Professional advisers and authorities where required by law, including for accounting.

We do not sell your personal information.

International transfers

Some of our providers (for example Google) may process data outside the UK/EU. Where they do, appropriate safeguards are in place as required by data protection law.

How long we keep it

We keep booking and payment records for as long as required for accounting and tax. We keep your uploaded files and delivered masters for 12 months after delivery so that any dispute can be resolved, after which they are deleted on request or in the ordinary course. You can ask us to delete your uploads sooner where we are not required to keep them.

Your rights

You have the right to access the personal information we hold about you, to have it corrected or deleted, to object to or restrict certain processing, and to request a copy in a portable format. To exercise any of these, contact info@perfectthemix.com. You also have the right to complain to the UK Information Commissioner's Office (ICO).

Cookies

Our website uses cookies to function and to understand how it is used. You can control cookies through your browser settings.

Changes to this policy

We may update this policy from time to time. The current version is always published on our website.

Contact

If you have any questions, please contact us at info@perfectthemix.com.

Perfect The Mix

Client Guidelines

Please read these guidelines before booking. They explain who our services are for, how each one works, and what we'll need from you.

Who these services are for

Perfect The Mix is built for producers who already have a grasp of their craft. You don't need to be an expert, but you should be comfortable writing and finishing your own tracks. If you're just starting out, you'll get far more from these services once you have a few completed tracks behind you.

Every producer works slightly differently, and each will happily work with clients across a range of experience levels — but all of our services assume you already know your way around a project.

How it works

Everything starts with a Track Assessment. This is the compulsory first step for anyone who wants full production work, and it's where the producer reviews your music and decides what's needed.

Important: booking full production is entirely dependent on the producer agreeing to work on your track after that assessment. It protects both sides — making sure your track is right for the producer, and the producer is right for your music, before any production is booked or paid for.

In short:

1. Book a Track Assessment with your chosen producer.
2. Submit your track and any notes.
3. The producer assesses it and gives you feedback.
4. If they're happy to take it on, they'll recommend the production work and send you a booking link.
5. You book and pay for the recommended work, and the producer begins.

Our services

Track Assessment

Track assessments are for near-complete tracks — around 90% there — that you have produced yourself. Send well-developed work rather than sketches or loops, so the producer can give you honest, detailed feedback on where the track is and what would take it to the next level.

At a glance:
• £100 across the board.
• Submit your track within 14 days of booking.
• Feedback returned within 7 days — as written notes, audio or video.

Production & Engineering

To get your track release-ready, it needs to be at a certain standard already — the producer is mixing, mastering and finishing your work to a professional standard, not building it from scratch. The track assessment is where they confirm your track is ready and agree what's involved.

At a glance:
• Booked on a per-day basis, after a successful track assessment.
• Please book at least 5 days in advance.
• What to supply: all parts as audio stems, plus a 2-track master and full MIDI. Incomplete or incorrect parts may mean extra time (at additional cost) or loss of your deposit.

Mentorship (1-to-1)

Mentorship isn't for complete beginners, but everyone else is welcome — from producers levelling up to experienced pros after a fresh set of ears. Come with work in progress and specific questions and you'll get the most from your producer's time.

At a glance:
• 2-hour sessions over Zoom, bought in blocks of four weekly sessions.
• Take your sessions within about 3 months, from the slots the producer offers.
• Changes up to 48 hours before a session. No-shows are still charged.

Booking, changes and cancellations

• Rescheduling within the required notice (at least 5 days for production, 48 hours for mentoring) is free.
• Cancelling with the required notice: you receive a 90% refund; we retain 10% as a booking and administration fee.
• Cancelling inside the notice window, or a no-show: no refund is due.

Receiving your files

When you book production, you'll get a private link to upload your files securely. Your producer works on them and then returns the finished files — and any track-assessment feedback — to you directly by a private download link. You'll never see anyone else's work, and no one sees yours.

How to assess your level

Not sure where you sit? Use these three levels as a rough guide to whether our services are right for you.

1. Beginner (Entry-Level)

• Technical: You have basic proficiency in a DAW such as Ableton Live, Logic Pro or Studio One. You understand MIDI, basic comping, and how to use stock plugins and mixing tools such as EQ and compression.
• Creative: You can build a 4 to 8 bar loop and arrange it into a basic song structure. You might rely heavily on unedited samples or loops.
• Validation: You might have a SoundCloud or Bandcamp profile, but likely no official commercial releases.

2. Intermediate (Emerging Artist)

• Technical: You have a solid grasp of sound design (synthesis, sampling) and mix engineering. Your tracks have proper gain staging, sidechaining and spatial placement.
• Creative: You can consistently finish tracks that follow genre conventions, while beginning to develop your own sonic signature.
• Validation: You likely have a small discography on Spotify or Apple Music via distributors such as DistroKid or TuneCore, and maybe some DJ support from local or niche artists.

3. Professional (Industry Standard)

• Technical: You have mastered the "last 10%" of a mix: transient shaping, advanced automation, and confident use of industry-standard tools such as Pro Tools or Waves plugins.
• Creative: You produce high-quality records consistently and to tight deadlines, and you often act as a director, getting the best from an artist or vocalist.
• Validation: You are signed to reputable labels (e.g. Anjunabeats, Defected, Toolroom). Your records feature on Beatport charts or get A-list DJ support, and you likely have a track record of paid work-for-hire or ghost-production.

Any questions

If you're unsure whether a service is right for you, or you have any questions before booking, please get in touch before you pay and we'll be glad to help. Contact us at info@perfectthemix.com.

Perfect The Mix