Perfect The Mix

Terms and Conditions

Last updated: August 2026

These Terms and Conditions (“Terms”) govern your use of the Mixer Master website and services (“Services”). By accessing this website or purchasing any Services, you agree to be bound by these Terms. If you do not agree, please do not use the website or Services.

1. Services

Mixer Master provides audio mixing and/or mastering services for music tracks submitted by clients.

All Services are provided on a best-efforts basis and artistic outcomes are subjective. While every effort is made to deliver high-quality results, Mixer Master does not guarantee that the final product will meet all personal expectations.

2. Client Responsibilities

You agree that:

  • You own or control all necessary rights to any audio files you submit

  • Your content does not infringe copyright, trademark, or any third-party rights

  • Files are delivered in the formats specified on the website

  • You have backups of all files before submission

Mixer Master is not responsible for lost or corrupted files once delivery has been confirmed.

3. Revisions

Unless otherwise stated:

  • One (1) revision is included per project

  • Revisions must be requested within 7 days of delivery

  • Additional revisions may be charged

Revisions are intended for minor adjustments, not complete reworks or changes to the creative direction.

4. Turnaround Times

Any turnaround times listed are estimates only and may vary depending on workload, complexity, or unforeseen circumstances. Delays do not entitle clients to refunds unless explicitly agreed in writing.

5. Payments

  • All prices are listed in [GBP / your currency] unless stated otherwise

  • Payment must be made in full before work begins, unless agreed otherwise

  • All payments are non-refundable once work has started

Failure to complete payment may result in project cancellation.

6. Refund Policy

Due to the nature of digital audio services, refunds are not offered once work has commenced or files have been delivered.

If Mixer Master is unable to complete the Services for any reason, a partial or full refund may be issued at discretion.

7. Intellectual Property

  • You retain full ownership of your original audio content

  • Mixer Master retains ownership of any custom processing, techniques, or workflows used

Unless requested otherwise in writing, Mixer Master may use short excerpts of completed work for portfolio, promotional, or social media purposes.

8. Limitation of Liability

Mixer Master shall not be liable for:

  • Loss of profits, income, or opportunities

  • Indirect or consequential damages

  • Technical issues outside reasonable control

Total liability shall not exceed the amount paid for the specific Service in question.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to systems

  • Copy or reproduce website content without permission

We reserve the right to restrict access to the website at any time.

10. Privacy

Personal information is handled in accordance with our Privacy Policy, which forms part of these Terms.

11. Changes to Terms

Mixer Master may update these Terms at any time. Continued use of the website or Services constitutes acceptance of any changes.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For questions regarding these Terms, please contact:

[Your business name]

[Email address]

Darren Tate
Genix
Mat Zo
Mike Koglin
Sunny Lax
Contact
FAQs

Client Guidelines

Please read these guidelines before booking. They explain who our services are for, how each one works, and what we'll need from you.

Who these services are for

Perfect The Mix is built for producers who already have a grasp of their craft. You don't need to be an expert, but you should be comfortable writing and finishing your own tracks. If you're just starting out, you'll get far more from these services once you have a few completed tracks behind you.

Every producer works slightly differently, and each will happily work with clients across a range of experience levels — but all of our services assume you already know your way around a project.

How it works

Everything starts with a Track Assessment. This is the compulsory first step for anyone who wants full production work, and it's where the producer reviews your music and decides what's needed.

Important: booking full production is entirely dependent on the producer agreeing to work on your track after that assessment. It protects both sides — making sure your track is right for the producer, and the producer is right for your music, before any production is booked or paid for.

In short:

1. Book a Track Assessment with your chosen producer.
2. Submit your track and any notes.
3. The producer assesses it and gives you feedback.
4. If they're happy to take it on, they'll recommend the production work and send you a booking link.
5. You book and pay for the recommended work, and the producer begins.

Our services

Track Assessment

Track assessments are for near-complete tracks — around 90% there — that you have produced yourself. Send well-developed work rather than sketches or loops, so the producer can give you honest, detailed feedback on where the track is and what would take it to the next level.

At a glance:
• £100 across the board.
• Submit your track within 14 days of booking.
• Feedback returned within 7 days — as written notes, audio or video.

Production & Engineering

To get your track release-ready, it needs to be at a certain standard already — the producer is mixing, mastering and finishing your work to a professional standard, not building it from scratch. The track assessment is where they confirm your track is ready and agree what's involved.

At a glance:
• Booked on a per-day basis, after a successful track assessment.
• Please book at least 5 days in advance.
• What to supply: all parts as audio stems, plus a 2-track master and full MIDI. Incomplete or incorrect parts may mean extra time (at additional cost) or loss of your deposit.

Mentorship (1-to-1)

Mentorship isn't for complete beginners, but everyone else is welcome — from producers levelling up to experienced pros after a fresh set of ears. Come with work in progress and specific questions and you'll get the most from your producer's time.

At a glance:
• 2-hour sessions over Zoom, bought in blocks of four weekly sessions.
• Take your sessions within about 3 months, from the slots the producer offers.
• Changes up to 48 hours before a session. No-shows are still charged.

Booking, changes and cancellations

• Rescheduling within the required notice (at least 5 days for production, 48 hours for mentoring) is free.
• Cancelling with the required notice: you receive a 90% refund; we retain 10% as a booking and administration fee.
• Cancelling inside the notice window, or a no-show: no refund is due.

Receiving your files

When you book production, you'll get a private link to upload your files securely. Your producer works on them and then returns the finished files — and any track-assessment feedback — to you directly by a private download link. You'll never see anyone else's work, and no one sees yours.

How to assess your level

Not sure where you sit? Use these three levels as a rough guide to whether our services are right for you.

1. Beginner (Entry-Level)

• Technical: You have basic proficiency in a DAW such as Ableton Live, Logic Pro or Studio One. You understand MIDI, basic comping, and how to use stock plugins and mixing tools such as EQ and compression.
• Creative: You can build a 4 to 8 bar loop and arrange it into a basic song structure. You might rely heavily on unedited samples or loops.
• Validation: You might have a SoundCloud or Bandcamp profile, but likely no official commercial releases.

2. Intermediate (Emerging Artist)

• Technical: You have a solid grasp of sound design (synthesis, sampling) and mix engineering. Your tracks have proper gain staging, sidechaining and spatial placement.
• Creative: You can consistently finish tracks that follow genre conventions, while beginning to develop your own sonic signature.
• Validation: You likely have a small discography on Spotify or Apple Music via distributors such as DistroKid or TuneCore, and maybe some DJ support from local or niche artists.

3. Professional (Industry Standard)

• Technical: You have mastered the "last 10%" of a mix: transient shaping, advanced automation, and confident use of industry-standard tools such as Pro Tools or Waves plugins.
• Creative: You produce high-quality records consistently and to tight deadlines, and you often act as a director, getting the best from an artist or vocalist.
• Validation: You are signed to reputable labels (e.g. Anjunabeats, Defected, Toolroom). Your records feature on Beatport charts or get A-list DJ support, and you likely have a track record of paid work-for-hire or ghost-production.

Any questions

If you're unsure whether a service is right for you, or you have any questions before booking, please get in touch before you pay and we'll be glad to help. Contact us at info@perfectthemix.com.

Perfect The Mix